Privacy Policy
This Privacy Policy describes how Eastreasure (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from eastreasure.com (the “Site”).
We respect your privacy and are committed to protecting your personal data. This policy outlines our practices in compliance with the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) for United States users.
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device Information
- Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Order Information
- Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, PayPal details), email address, and phone number.
- Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products (based on your preferences).
- Source of collection: Collected directly from you.
2. Minors
The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
3. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- E-commerce Platform: We use [Shopify / WordPress / WooCommerce] to power our online store.
- Payment Processors: We use third-party payment gateways (such as PayPal, Stripe, Visa, Mastercard) to process payments securely. We do not store your full credit card details on our servers.
- Shipping Partners: We share your name and address with courier services (such as DHL, FedEx, USPS) to deliver your orders.
- Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site.
- We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners (e.g., Facebook/Meta, Google).
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
5. Your Rights
GDPR (For European Residents)
If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in [Your Country, e.g., China/USA] and then transferred outside of Europe for storage and further processing, including to Canada and the United States.
CCPA (For California Residents)
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
6. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.
Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
7. Data Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
8. Security
To protect your personal information, we take reasonable precautions and follow industry best practices (such as SSL encryption) to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
9. Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at eastreasure@outlook.com or by mail using the details provided below:
Eastreasure
201 Longhua street 303.
Shenzhen city, GuanDong province,
CN 518000